Non-Refundable Policy:
OutreachPedia follows a strict non-refundable policy. Since we provide our customers with non-tangible, irrevocable products and services, we do not honor refund requests once the service or guest post link has been delivered.
By purchasing packages, subscription plans, or sponsored guest post services through our Site, you agree that all payments are non-refundable except in certain circumstances outlined here. As a customer, you must understand this when purchasing any service through our Site.
Our Site does not honor requests for refunds or return payments for the following reasons:
- The availability of web pages 24/7.
- Site loading speed.
- The presence or absence of hyperlinks.
- The indexing of pages by search engines.
- Third-party comments, text layout, content, and style.
To maintain consistency and fairness, no exceptions can be made.
Our Money-Back Guarantee:
If, for any reason, we are unable to publish an article or guest post on the publisher websites you selected, you will be entitled to a full refund, minus any payment gateway fees. In such cases, we may offer the option to reprocess the order on other similar publisher websites or credit the amount to your POSTING Wallet for future use. However, you will always have the option to receive a full refund in this situation if you prefer.
Refunds Request During the Writing Process:
When you place an order with us, we use your payment to pre-pay our writers to work on your order. Therefore, if you change your mind for any reason during the article writing or review process, we can offer a 50% refund. In this case, you will still receive your article and have the option to request revisions. The completed article will be yours to use in any way you choose.
Refunds During the Publishing Process:
Refunds requested during the guest post publishing process will be denied. We cannot halt publication once it is in progress and cannot recover the costs associated with publishing an article. Please ensure that you thoroughly review your article before approving it for publication. We make every effort to ensure that your article is error-free. However, you should always check that the article meets your requirements, the business contact details are correct, spelling and grammar are appropriate, the keywords you provided are used, and that the links work correctly.
Refund Processing Time:
Refunds will be approved or denied based on this policy within 24 hours of receiving your request.
- Credit Card Refunds: These will be returned to your card within 5–10 business days.
- PayPal Refunds: These will be instantly visible in your PayPal account once processed. If you paid with your PayPal balance, the funds should be available immediately. If you used a card or bank account, the funds are typically available within five business days, though it may take longer depending on your bank.
Refunds will always be sent back to the PayPal account, bank account, or card that you used when making payments. Unfortunately, we cannot process refunds to a different account.
How to Request a Refund?
To request a refund, you can either start a chat by clicking the chat bubble in the bottom right-hand corner of this site or by sending an email to contact@outreachpedia.com.
When contacting us about a refund, please include the email address you used when placing the order along with the order number.
If customers believe that the services provided do not match the description, they can submit their complaints to the Our Site support team. Please contact us within seven days of the purchase.
You must provide clear evidence that the purchased product or service fails to meet its description on our site. We do not honor complaints based on the customer’s false expectations or wishes.
Our Site reviews complaints on a case-by-case basis. We reserve the right to approve or deny any complaint at our sole discretion.